Instructions for Removing Accounts and Deleting Personal Data
Last updated: February 16th, 2026
Please also see our Privacy Policy and Terms and Conditions.
Requesting Removal of Your Coach Dory App Account
To request deletion of your account in the Coach Dory app, send an email to info@thrivewithdory.com with the subject "App Account Removal Request" and include the following details in your message.
- Your account username (log in email address)
- Your full name
- The number of points you've earned in your app account (go to Settings > Community Rewards)
We will process your removal request within 10 business days and will respond when it's complete.
Your account access credentials will be deleted. Your former account activity including check-ins, custom plays, and completed plays will continue to show in community feeds. Your public account name will remain visible on those activities.
Requesting Deletion of Your Personal Data in the Coach Dory App
To request deletion of your personal data in the Coach Dory app, send an email to info@thrivewithdory.com with the subject "Personal Data Deletion Request" and include the following details in your message.
- Your account username (log in email address)
- Your full name
- The number of points you've earned in your app account (go to Settings > Community Rewards)
We will process your deletion request within 10 business days and will respond when it's complete.
Your personal data including your email address and full name will be deleted. Your former account activity including check-ins, custom plays, and completed plays will continue to show in community feeds. Your public account name will remain visible on those activities.
Records of your check-ins and plays will remain to inform community-level recommendations.
Contact Us
If you have any questions about these instructions, you can contact us by email at info@thrivewithdory.com